Continuous post-publication care for publishers and authors—managing errata, corrigenda, Crossref metadata updates, indexing verification, and citation tracking.
The publishing journey does not end when the "Publish" button is clicked. Research papers remain permanent fixtures of human knowledge. When post-publication typographical errors arise, author affiliations shift, or metadata fails to index in Google Scholar, journals need responsive after-sales support to safeguard academic integrity.
At IJRDO, our After-Sales Support desk acts as an ongoing guardian for your journal catalog and authors. We execute Crossref metadata updates, issue formal COPE-compliant corrigenda, resolve indexing gaps, and handle author queries with institutional professionalism.
Transparently amending factual errors, typographical slips, and figure adjustments while preserving original archival versions.
Correcting author names, ORCIDs, and funding acknowledgments directly in Crossref and DataCite registers.
Monitoring and resolving missing citations, broken reference hyperlinks, and indexing ingestion delays.
Managing author certificate generation, high-res PDF reprint distribution, and license verification.
We maintain strict version of record (VOR) discipline. All corrections are permanently bi-directionally linked between the original article and the erratum notice to protect your journal against editorial malpractice claims.
Need assistance with an erratum notice, author dispute, or missing citation deposit? Connect with our support team.
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